Create an account, sign in, and recover access
How to sign up with your email and password, confirm your account by email, sign in, resend the confirmation email, and set a new password if you forget yours.
What you'll get
Your account created and confirmed, the ability to sign in whenever you want, and a way to recover access if you forget your password.
Requirements
- An email address you can access
- A password with at least 8 characters
- An internet connection
#Create your account
- Open the "Create your account" screen.
- Enter your "Email".
- Enter a "Password". The app shows how many more characters you need; the minimum is 8.
- Tap "Create account".
- You'll see the "Check your email" screen. Open the link we sent you to confirm your account.
Note. The confirmation link expires in a few hours. If you don't see it within a couple of minutes, check your spam or promotions folder.
If the email doesn't arrive, tap "Resend the email" on that same screen. You'll need to wait about 60 seconds between sends, and the button shows a countdown. If you entered the wrong email, tap "Use another email" and start over.
Keep in mind. If you see "That email already has an account" while signing up, you've already registered. Go to "Sign in with your password" or reset it.
#Sign in
- Open the "Sign in" screen.
- Enter your "Email" and your "Password".
- Tap "Sign in".
Note. If you see "Your email isn't confirmed yet", tap "Resend confirmation email", open the link in the email, and sign in again.
#Recover access if you forgot your password
- On the "Sign in" screen, tap "Forgot your password?".
- Enter your "Email" and tap "Send link".
- You'll see "Check your email". Open the link we sent you.
Keep in mind. The recovery link expires in an hour and works only once. If it runs out, request a new one with "Resend the link".
#Set your new password
- Opening the link in the email takes you to the "New password" screen.
- Enter your "New password" (at least 8 characters).
- Type it again in "Repeat it".
- Tap "Save and sign in". You'll go straight into the app.
Note. Your new password must be different from your old one. If the one you choose is too common or has appeared in a data breach, Monuvia will ask you to pick another.
Common problems
The confirmation email isn't arriving
Check your spam and promotions folders. On the "Check your email" screen, tap "Resend the email"; you'll need to wait about 60 seconds between sends.
When you sign in, it says "Email or password is incorrect"
Make sure your email is spelled correctly and has no spaces. If you can't remember your password, use "Forgot your password?" to set a new one.
The link in the email says it expired or isn't valid
Links expire (the recovery one in an hour, and it works only once). Request a new one: "Resend the email" when confirming, or "Request a new link" when recovering.
It says "Too many attempts"
For security, you'll need to wait a few minutes before requesting another email. Try again after that.
Go to Sign inReviewed September 9, 2026